Atom Miners™ Privacy Policy
Last Updated: 12/20/2025
1. Introduction
Atom Miners™ (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website atomminers.com, purchase our products, or interact with our services.
By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
A. Information You Provide Directly:
- Contact information (name, email address, phone number, shipping/billing address)
- Business information (company name, tax ID, business address)
- Order details and purchase history
- Payment information (processed securely through our payment partners; we do not store full credit card numbers)
- Communications (support requests, warranty claims, inquiries)
- Miner specifications and serial numbers for technical support
- Customs documentation for international shipments
B. Information Collected Automatically:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, referring website)
- Cookies and tracking technologies (see Section 3)
C. Information from Third Parties:
- Shipping carriers (delivery status, tracking information)
- Payment processors (transaction confirmation)
- Manufacturer warranty validation data
3. How We Use Your Information
We use your personal data for legitimate business purposes, including:
- Processing and fulfilling your orders for ASIC miners, mining containers, and power equipment
- Arranging shipping and handling customs clearance for international deliveries
- Providing technical support and managing warranty claims
- Communicating about your order status, product updates, and company news
- Improving our website, products, and services
- Complying with legal obligations (tax, export controls, regulatory requirements)
- Preventing fraud and ensuring security
- Sending marketing communications (only with your consent, which you can withdraw at any time)
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and shopping cart contents
- Analyze website traffic and user behavior
- Enable secure login sessions
- Personalize your experience
You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our website.
5. How We Share Your Information
We do not sell your personal data. We may share information with:
- Shipping carriers (DHL, FedEx, UPS, etc.) to deliver your orders
- Payment processors (Stripe, PayPal, bank transfer services) to complete transactions
- Manufacturers (Bitmain, MicroBT, Canaan, etc.) for warranty registration and technical support
- Customs authorities as required for international shipments
- Professional advisors (lawyers, accountants) as necessary for our business operations
- Government authorities when required by law or to protect our rights
All third parties are contractually obligated to protect your data and use it only for the services they provide.
6. International Data Transfers
As a global company, we transfer personal data across borders, including to countries with different data protection laws. We implement appropriate safeguards (such as standard contractual clauses) to protect your data during international transfers.
7. Data Security
We implement industry-standard security measures including:
- SSL encryption for data transmission
- Secure payment processing
- Restricted access to personal data
- Regular security assessments
- Employee privacy training
While we strive to protect your information, no security system is impenetrable.
8. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data (subject to legal requirements)
- Restrict or object to certain processing
- Data portability
- Withdraw consent for marketing communications
To exercise these rights, contact us at orders@atomminers.com. We will respond within 30 days.
9. Data Retention
We retain your personal data only as long as necessary for:
- Fulfilling orders and providing after-sales support
- Complying with legal obligations (tax, warranty, export records)
- Resolving disputes and enforcing agreements
Order and transaction records are typically retained for 7 years to comply with legal requirements.
10. Children’s Privacy
Our products and services are not intended for individuals under 18. We do not knowingly collect data from children. If we learn we have collected such data, we will delete it promptly.
11. Third-Party Links
Our website may contain links to manufacturers’ websites, mining pools, or industry resources. We are not responsible for the privacy practices of these third parties.
12. Changes to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date at the top indicates when changes were made. We will notify you of material changes via email or website notice.
13. Contact Us
For privacy-related questions or to exercise your rights, contact:
Atom Miners™ (DONGGUAN MOSHANG ELECTRONIC TECHNOLOGY CO., LTD)
Registration No.: 91441900MA54WKHA9Y
9 8F Jingtiandong St 1st, Futian District,
Shenzhen, Guangdong Province, 518034, China.
Phone:
+86 755-838-90-798
Email:
For general inquiries, please use our Contact Us page.
This Privacy Policy is specific to Atom Miners™ and does not cover the practices of manufacturers whose products we sell. Please refer to manufacturer privacy policies for information about their data practices.